Icon Solar Reviews, Services and Costs (2023)

Icon Solar has offices in Ohio, Indiana and Kentucky. While its service area does not include all areas within each state, it serves most major cities, including Cincinnati, Columbus, Dayton, Indianapolis, Lexington and Louisville.

Icon Solar has a standardized installation process that involves the following steps:

• Site and energy evaluation: An Icon Solar representative will survey your house to determine the best layout for your solar panels. The rep will also go over your recent electric bills and note your average energy consumption. Using this data, Icon Solar creates a solar system design to meet your specific needs.

• Financing: At this stage, Icon Solar will inform you of available payment methods, potential savings and available solar incentives, such as the federal solar tax credit. Icon Solar offers two financing options: a cash purchase or a solar loan. Once you agree to the design and financing, you will sign a purchase agreement.

• Installation: Icon Solar’s in-house electricians will install your solar energy system. The installation typically takes one day. Icon Solar will keep you updated on necessary permit applications and the installation status. Once installed, your local utility company will need to inspect your system, after which point it is activated for use. The entire process — from initial inquiry to installation — can take a few months. You can stay in touch with an Icon Solar salesperson each step of the way.

• Maintenance: Typically, home solar systems do not need much maintenance. However, Icon Solar should remain available to answer any questions you may have after installation. The company can also help with maintenance requirements or warranty claims.

Icon Solar is a turnkey solar solutions company. It offers grid-tied solar panel systems with and without batteries, and off-grid solar systems. Icon Solar caters to both residential and commercial customers.

Icon Solar Panel Options

Icon Solar does not publish the brands of solar panels it uses on its website. However, the company installs high-quality solar panels that include 25-year product warranties.

As for other components, Icon Solar uses Enphase microinverters in its systems. Enphase is a leading solar brand that offers high power output and long service life — its microinverters have a life expectancy of 25 years, compared to the 10- to 15-year lifespan of traditional string inverters. Icon Solar is also a certified Tesla Powerwall installer. The Powerwall is one of the highest-rated solar batteries on the market.

Icon Solar extends “worry-free” warranties, such as a 25-year product warranty on both solar panels and Enphase microinverters. The company also offers a five-year roof leak warranty, regardless of your home’s roofing material. Icon Solar is able to offer roof protection due to its use of a sealing product specially manufactured for solar installations. It also uses all-black flash plates under roofing shingles for extra protection.

Icon Solar’s workmanship warranty is relatively short, offering only five years of coverage. By comparison, most solar providers offer a 10-year labor warranty, with some companies even offering 25-year terms.

The cost of a solar system will vary based on factors such as your energy needs, location, system size and provider. The Icon Solar website lists example solar system costs that range from $24,528 to $54,041, but it does not include system sizing or specifics. We recommend contacting Icon Solar directly for the most accurate pricing information.

You can lower your overall system cost by taking advantage of incentives like the 30% federal solar tax credit. Taking into account the above price range, the tax credit could lower your costs to anywhere from $17,172 to $37,829.

For homeowners unable to pay a sizable cost upfront, Icon Solar also offers financing options such as solar loans. Unlike many other renewable energy companies in the area, Icon Solar does not offer solar leases or PPAs.

Icon Solar customers seem generally pleased with the company’s products and services. Icon Solar holds accreditation and an A+ rating with the BBB but has no customer reviews. Satisfied customers on other platforms mention honest consultations and a smooth installation process. While the company has few negative reviews, unhappy customers mentioned delayed responses.

“Love this company! Have its panels on my roof in Carmel, Ind.! Been almost a year now [and] I would do it again in a heartbeat! The crew was great, the panels and equipment work as expected, and it is amazing to be able to track it on the app.” —Karen B. via Yelp

“We are very happy with the installation and follow-up. The system has been providing all our electricity for the past three months and we have been pleasantly surprised to find the battery is supplying about one-third of our energy consumption. We did have a problem with the software after the installation but someone came and fixed it in a timely manner. Our only negative [experience] was that once we paid our deposit, we did not feel like Icon was very responsive when we contacted [the company] to find out when to expect installation.” —Nancy F. via Yelp

“Icon Solar made a fast appointment and no one came over to my house for an estimate. I canceled the service and contacted other [companies].” —Andrew B. via Yelp

With 14 years of industry experience, Icon Solar offers turn-key solar installations in the Midwest with a strong focus on product quality and customer satisfaction.

Icon Solar receives praise from customers for its transparency and smooth operations. It also offers strong solar and roof leak warranties. The company’s main drawbacks are a short workmanship warranty and the absence of leasing or PPA options. Nevertheless, we think the advantages of going solar with Icon Solar outweigh the company’s drawbacks.

To better determine if Icon Solar fits your needs, receive a free quote from the company below:

Aniket Bhor is a solar engineer who has spent nearly a decade studying and working in the solar power sector in the European, Asian and North American markets. He is a climate enthusiast and avid cyclist, and he also loves to lose himself in books and cooking.

Tori Addison is an editor with over five years of experience in the digital marketing industry. Her includes communications and marketing work in the nonprofit, governmental and academic sectors. A journalist by trade, she started her career covering politics and news in New York’s Hudson Valley. Her work included coverage of local and state budgets, federal financial regulations and health care legislation.