Compare Sunrun vs. Tesla Solar at a Glance
Compare Sunrun and Tesla using the chart below:
*BBB ratings are accurate as of August 2023.
Cost Comparison: Tesla Solar vs. Sunrun
According to our March 2023 survey of 1,000 homeowners with solar, a Sunrun solar system costs $15,000 to $20,000. These figures reflect a cash purchase, and Sunrun is known for its leasing options. With a lease-based system, you pay nothing upfront, have a set monthly payment and will never own your system. As a result, you will save more over time by buying your system outright or with a loan.
Tesla solar panel systems cost around $15,000 to $30,000. The company also offers solar financing options, including loans and leases.
The above numbers are based on several factors that can differ from buyer to buyer. The final cost of your solar system will depend on your system size, provider and location. However, you can lower your overall cost by claiming incentives and rebates, like the federal solar tax credit.
Which Company Is More Affordable?
Based on our research, Sunrun is usually the more affordable option if you opt for a cash purchase or loan. Leasing a system can result in a cumulative expenditure with different results.
Which Installer Offers the Better Value?
Tesla and Sunrun each offer high-performance, efficient solar products, including panels, inverters and batteries. Tesla may offer a better customer experience, while Sunrun is notably cheaper. We suggest you consider the pros and cons of both companies and determine which best matches your energy needs and budget.
Which Company Offers a Better Warranty and Panel Durability?
Although the companies install different brands of solar components, Sunrun and Tesla Solar have similar warranties.
Sunrun Warranties
Sunrun offers an industry-leading 25-year product warranty on its solar panels. It also extends 10- to 15-year warranties on inverters and batteries depending on the manufacturer. For systems purchased in cash, Sunrun offers a 10-year workmanship warranty to cover issues related to installation. Leased systems include a comprehensive, 25-year monitoring and maintenance service.
Tesla Solar Warranties
Tesla’s in-house solar panels come with a 25-year warranty that covers product and performance. The Powerwall battery and inverters include a 10-year warranty. Like Sunrun, Tesla offers a 10-year labor warranty on installations.
Installation Process: Sunrun vs. Tesla Solar
Our research shows the installation procedure is almost the same for Sunrun and Tesla.
Sunrun Installation
Sunrun uses in-house teams that follow a straightforward process: initial consultation, design and proposal, and installation. Once the customer signs a contract, Sunrun will design your system and apply for permits and incentives. After design approval, the team will install your system and local authorities will conduct a final inspection to check the system is ready for use.
Tesla Solar Installation
Tesla also has a standardized installation process. The company handles everything from design and permitting to installation and activation. The process includes five main steps: site inspection, design and permitting, installation, inspection and activation.
Customer Reviews and Experience: Sunrun vs. Tesla Solar
Reading a solar company’s online reviews can help you better understand the customer experience. Compare Sunrun and Tesla Solar based on customer satisfaction:
Sunrun Customer Reviews
Sunrun holds a mix of customer reviews online, with some customers citing satisfaction with their Sunrun experience and others noting issues with company response times. Sunrun currently holds an A+ rating with the BBB and an average of 3.7 stars out of 5 based on customer reviews. Sunrun’s CEO recently addressed the impact of supply chain constraints and other internal issues in an open letter to its customers on the BBB website.
“My solar system was connected last week and I couldn’t be happier with the company and its employees. Everyone I dealt with was courteous, efficient and professional. The whole process was so easy. [Sunrun] handled all the necessary paperwork and installation and scheduled the required inspections. I recommended Sunrun to friends, relatives and neighbors without hesitation. It’s nice to know there are companies that place a priority on customer care — Sunrun is a wonderful example.” —Viola U. via the BBB
“I’m very happy with my [Sunrun] rep that helped throughout the whole process. I really liked being able to get answers quickly through a text. Also, I like how [Sunrun] broke down the entire program and helped us understand our arrangement plan.” —Dan Y. via the BBB
“Sunrun has a terrible response time with resolving issues. I am approaching one month with no solar service and have not received any notification the problem will be resolved anytime soon. Meanwhile, my utility bill doubled and I still have to pay the monthly lease dues for a service I am not getting. I wish [Sunrun] would arrive and take its equipment so I could join a solar company that is more efficient.” —Christopher C. via the BBB
Tesla Solar Customer Reviews
Tesla Energy has an A+ rating with the BBB, but limited customer reviews. The company as a whole has mixed customer ratings with 1.1 out of 5 stars.
“When the presentation was done remotely, I was skeptical at first, but the solar designing technology Tesla Solar Energy quickly dispelled that concern. The presentation was outstandingly professional. The installation was quick, and my system is already producing as expected.” —Landon via the BBB
“I met with over a dozen companies before deciding to ‘bite the bullet’ and go with Tesla Solar. Oh my goodness, did I make the right choice! To begin with, its presentation was unlike any other company I interviewed — it really impressed me, and the interactive approach was A+! I’m overjoyed to have gorgeous black solar panels on my roof! The solar panel installation was painless, and the installation crew was extremely friendly and professional!” —Vance A. via the BBB
“An absolutely terrible company to deal with. Due to a problem with the equipment, [Tesla] shut down the system for two months. [Tesla] still billed us (an estimated usage) for the time the system was shut off. I called customer service to ask when the system would be repaired and they didn’t know. The customer service is one of the worst I’ve ever dealt with. I wish I worked with another company.” —Lee J. via the BBB
The Bottom Line: Sunrun vs. Tesla Solar
Sunrun and Tesla Solar are among our top choices for homeowners considering a switch to solar power. Tesla manufactures sleek and powerful solar panels and batteries, while Sunrun offers one of the best solar lease programs available.
Sunrun might make more sense if you are looking for a hassle-free lease service or a cheaper system, while Tesla is a solid choice if you prefer modern solar solutions or need additional services like an EV charger.
Finding the right solar company depends on your specific energy needs and budget. When comparing providers, consider important factors like system cost, equipment quality, warranties and brand reliability. Knowing what solar services you need can help you choose a company with the right products to maximize your electricity bill savings. We recommend comparing quotes from these providers as well as our other recommendations for you using the form below before making a final decision.
Aniket Bhor is a solar engineer who has spent nearly a decade studying and working in the solar power sector in the European, Asian and North American markets. He is a climate enthusiast and avid cyclist, and he also loves to lose himself in books and cooking.
Tori Addison is an editor with over five years of experience in the digital marketing industry. Her includes communications and marketing work in the nonprofit, governmental and academic sectors. A journalist by trade, she started her career covering politics and news in New York’s Hudson Valley. Her work included coverage of local and state budgets, federal financial regulations and health care legislation.
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